At evs-instock.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, create an account, submit an inquiry, or communicate with us.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect the following categories of information when you use our website or interact with our services.
1.1 Personal Information
When you register an account, submit an inquiry, or contact us, we may collect:
- Full name
- Email address
- Country or region
- Phone number, including country code
- Company name
- Account login credentials
- Other information you voluntarily provide through contact forms or communications
1.2 Business and Inquiry Information
To provide our automotive export services, we may collect information related to your business requirements, including:
- Vehicle models and specifications of interest
- Purchase quantities and order requirements
- Destination country and delivery preferences
- Shipping and logistics requirements
- Business or dealership information
- Communication history and inquiry records
1.3 Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and browsing activities
- Website access time and duration
- Referring website or source
- Cookies and similar tracking technologies
This information helps us understand website performance, improve user experience, and maintain website security.
2. How We Use Your Information
We collect and process personal information for legitimate business purposes, including:
- Creating and managing customer accounts.
- Processing registration and account access requests.
- Reviewing dealer registration applications and managing account approvals.
- Responding to vehicle inquiries and quotation requests.
- Providing vehicle information, specifications, and export-related services.
- Communicating with customers regarding orders, shipments, and business cooperation.
- Providing access to account-specific information and vehicle pricing.
- Maintaining customer inquiry records and communication history.
- Improving website functionality, performance, and security.
- Analyzing website traffic and visitor behavior.
- Complying with applicable legal and regulatory requirements.
We will not use your personal information for purposes that are incompatible with the purposes described in this policy without providing appropriate notice or obtaining consent where required.
3. Account Registration and Login
Our website may allow visitors to register for personal or business accounts.
During registration, users may be required to provide their name, email address, country or region, phone number, company information, and password.
Certain account types, including dealer accounts, may require manual approval by our administrators.
Registered users may access additional website features, including vehicle pricing and account-related inquiry records.
We are committed to protecting account information and recommend that users maintain strong passwords and keep their login credentials confidential.
You are responsible for activities conducted through your account unless unauthorized use results from circumstances for which we are legally responsible.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality and analyze visitor activity.
Cookies may be used for the following purposes:
Essential Cookies
These cookies support basic website operations, including account login, session management, security, and website functionality.
Analytics Cookies
We may use Google Analytics 4 (GA4) to collect aggregated information about website traffic, visitor behavior, and website performance.
These technologies may collect information such as pages visited, session duration, browser information, and traffic sources.
Preference Cookies
These cookies may help remember user preferences and improve the browsing experience.
You can manage or disable cookies through your browser settings or available website cookie preferences. Disabling certain cookies may affect some website functions.
Where required by applicable law, we will obtain consent before placing non-essential cookies or activating non-essential tracking technologies.
5. Third-Party Services
We may use trusted third-party services to support website operations and business communications.
These services may include:
- Google Analytics 4: Website traffic analysis and performance measurement.
- Website Hosting Providers: Website hosting, storage, maintenance, and security.
- Communication Services: Email, WhatsApp, and other communication channels used to respond to customer inquiries.
- Technical Service Providers: Services necessary to maintain and improve website functionality.
These third parties may process certain information on our behalf or independently under their own privacy policies and applicable terms.
We do not authorize service providers acting on our behalf to use personal information for unrelated purposes.
We encourage users to review the privacy policies of relevant third-party services.
6. Information Sharing and Disclosure
We do not sell your personal information to third parties.
We may disclose personal information only when reasonably necessary for the following purposes:
- Service Providers: Sharing information with hosting providers, technical service providers, and communication platforms that support our business operations.
- Business Operations: Sharing relevant information with logistics providers, shipping agents, customs brokers, or other service partners when necessary to fulfill your specific vehicle export or delivery requirements.
- Legal Compliance: Disclosing information when required by applicable laws, regulations, court orders, or lawful government requests.
- Business Protection: Protecting our rights, property, website security, and legitimate business interests.
- Business Transactions: Disclosing relevant information in connection with a merger, acquisition, restructuring, or transfer of business assets, subject to applicable privacy requirements.
We do not share personal information for cross-context behavioral advertising.
7. International Data Transfers
As a China-based automotive export business serving customers worldwide, information collected through our website may be processed or stored in China or other countries where our hosting providers, technical service providers, or business partners operate.
This means that your personal information may be transferred across international borders.
Where applicable, we take reasonable steps to ensure that international transfers comply with relevant data protection laws and that appropriate safeguards are implemented to protect personal information.
By submitting information through our website, you acknowledge that your information may be processed internationally, subject to applicable legal requirements.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
Retention periods may depend on:
- The nature of the information collected.
- The duration of your customer account.
- The status of your inquiries or business transactions.
- Applicable legal, accounting, and regulatory requirements.
- The need to resolve disputes or protect legitimate business interests.
When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal obligations.
9. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.
These measures may include:
- Website security protections.
- Restricted access to customer information.
- Account authentication and password protection.
- Secure data transmission where supported.
- Regular website maintenance and security monitoring.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
While we make reasonable efforts to protect your information, we cannot guarantee absolute security.
10. Your Privacy Rights
Depending on your country or region of residence and applicable data protection laws, you may have certain rights regarding your personal information.
These rights may include:
- Right of Access: Request information about the personal data we hold about you.
- Right to Correction: Request correction of inaccurate or incomplete information.
- Right to Deletion: Request deletion of your personal information, subject to legal exceptions.
- Right to Restriction: Request restrictions on certain types of data processing.
- Right to Data Portability: Request a copy of your personal information in a commonly used electronic format, where applicable.
- Right to Object: Object to certain types of personal data processing.
- Right to Withdraw Consent: Withdraw previously provided consent where processing is based on consent.
- Right to Opt Out: Where applicable, exercise your right to opt out of the sale or sharing of personal information.
California residents may also have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), where applicable.
To exercise any applicable privacy rights, please contact us using the details provided in Section 13.
We may need to verify your identity before processing certain requests.
11. Children’s Privacy
Our website and automotive export services are intended for business customers and individuals who are legally able to enter into relevant business transactions.
Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children under this age.
If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information where required by applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, third-party services, or applicable legal requirements.
Any updates will be published on this page, and the revised effective date will be displayed at the top of the policy.
We encourage visitors to review this page periodically to stay informed about how we protect personal information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
Website: https://evs-instock.com
Email: sales@evs-instock.com
Tel: +86 136 3789 8782
Address: Chongqing, China
We will make reasonable efforts to respond to privacy-related requests within the timeframes required by applicable laws.
Thank you for visiting evs-instock.com. We value your trust and are committed to protecting your privacy while providing reliable automotive export services worldwide.