Terms and Conditions

Welcome to evs-instock.com. These Terms and Conditions govern your access to and use of our website, including browsing vehicle listings, creating an account, submitting inquiries, and communicating with our business.

By accessing or using this website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please discontinue using the website.

1. About Our Website

evs-instock.com is an automotive export business website specializing in the sourcing and export of vehicles from China to international markets.

Our website provides information and services related to:

  • New energy vehicles (NEVs).
  • New and used vehicles.
  • Vehicle specifications and configurations.
  • Vehicle sourcing and procurement.
  • International automotive export services.
  • Shipping, logistics, and export-related support.
  • Customer inquiries and business cooperation.

We aim to provide international customers with reliable vehicle information and professional automotive export solutions.

2. Website Access and User Responsibilities

By using this website, you agree to:

  • Provide accurate and truthful information when submitting forms or registering an account.
  • Use the website only for lawful purposes.
  • Avoid activities that may damage, disrupt, or interfere with website operations.
  • Not attempt unauthorized access to website systems, databases, or user accounts.
  • Not upload malicious software or engage in fraudulent activities.
  • Not copy, distribute, or misuse website content without authorization.

We reserve the right to restrict or suspend access to users who violate these Terms and Conditions or engage in activities that may harm our website or business operations.

3. Account Registration and Management

Certain website features may require users to register and log in.

When creating an account, you agree to provide accurate and complete registration information, including your name, email address, country or region, phone number, and company information where applicable.

You are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • Keeping your account information accurate and up to date.
  • Not sharing your account with unauthorized individuals.
  • Not using another person’s account without permission.

Some account types, including dealer accounts, may require manual approval by our administrators.

We reserve the right to reject, suspend, or terminate accounts that contain false information, are used fraudulently, or violate our website policies.

4. Vehicle Listings and Product Information

We make reasonable efforts to ensure that vehicle information displayed on evs-instock.com is accurate and up to date.

Vehicle listings may include:

  • Vehicle brand and model.
  • Model year and production date.
  • Engine or powertrain specifications.
  • Exterior and interior colors.
  • Vehicle condition.
  • Equipment and configuration.
  • Availability and estimated pricing.

However, vehicle specifications, configurations, photographs, descriptions, and availability may change without prior notice.

Actual vehicle specifications may vary depending on production batches, market versions, manufacturer updates, and individual vehicle conditions.

Photographs and descriptions are provided for reference purposes and may not represent the exact vehicle ultimately supplied.

Customers should confirm all important specifications and vehicle details with us before placing an order.

5. Vehicle Prices and Availability

Certain vehicle prices may only be accessible to registered and approved users.

Prices displayed on the website are for reference and inquiry purposes unless expressly confirmed in a formal quotation or sales agreement.

Vehicle prices may vary due to:

  • Manufacturer pricing adjustments.
  • Vehicle configuration and optional equipment.
  • Currency exchange rate fluctuations.
  • Market demand and inventory changes.
  • Export-related costs and logistics arrangements.
  • Destination country requirements and applicable taxes.

All vehicle prices, stock information, and availability are subject to confirmation.

We reserve the right to correct pricing errors, update listings, or withdraw vehicles from the website when necessary.

A displayed price or vehicle listing does not constitute a binding offer to sell or a guarantee of availability.

6. Inquiries, Quotations, and Orders

Customers may submit inquiries through our website, email, WhatsApp, or other available communication channels.

Submitting an inquiry does not constitute a purchase agreement or guarantee vehicle reservation.

Our general transaction process may include:

  1. Customer submits a vehicle inquiry or purchase request.
  2. We confirm vehicle availability, specifications, and pricing.
  3. We provide a formal quotation and relevant trade details.
  4. Both parties review and confirm the purchase requirements.
  5. A sales agreement or purchase contract is executed where applicable.
  6. Payment and vehicle preparation arrangements are completed.
  7. Export documentation, shipping, and delivery are arranged according to the agreed terms.

An order will only become binding when accepted in accordance with the applicable written sales agreement or other legally effective confirmation between the parties.

The final agreement should clearly specify the vehicle details, quantity, price, payment terms, delivery arrangements, applicable Incoterms, and other relevant obligations.

7. Payment Terms

Payment arrangements will be agreed upon between the buyer and seller before the transaction is finalized.

Depending on the transaction, payment terms may include:

  • Bank transfer or international wire transfer.
  • Deposit payments.
  • Balance payments before shipment or delivery.
  • Other payment methods expressly agreed upon by both parties.

All payments must be made to the authorized payment account or recipient confirmed through official business communication.

Customers should independently verify payment details before transferring funds.

We are not responsible for losses caused by payments made to unauthorized individuals or fraudulent accounts, except where applicable law provides otherwise or where the loss results from our own breach of legal obligations.

Specific payment deadlines, deposit requirements, refund conditions, and applicable banking charges will be determined by the relevant quotation or sales agreement.

8. Shipping, Delivery, and Export Responsibilities

We provide vehicle export and international logistics coordination services, subject to the terms agreed upon for each transaction.

Shipping arrangements may include:

  • Vehicle preparation and export documentation.
  • Port handling and loading arrangements.
  • Ocean freight or other agreed transportation methods.
  • Shipping documentation.
  • Destination port coordination.
  • Delivery arrangements where available.

Shipping schedules and estimated delivery dates are provided for reference and may be affected by weather conditions, port congestion, customs procedures, carrier schedules, regulatory requirements, or other circumstances beyond our reasonable control.

Unless otherwise agreed in writing, the buyer is responsible for confirming and complying with the import requirements of the destination country, including:

  • Vehicle import regulations.
  • Customs clearance requirements.
  • Import duties and taxes.
  • Vehicle registration requirements.
  • Safety and environmental standards.
  • Emissions and technical certification requirements.
  • Any restrictions on vehicle age, specifications, or powertrain types.

The parties will determine their respective shipping, insurance, customs, and delivery responsibilities under the applicable sales agreement.

Where applicable, Incoterms® 2020 may be incorporated into the sales agreement to define the responsibilities, costs, and transfer of risk between the buyer and seller.

9. Vehicle Inspection and Condition

Customers are encouraged to verify vehicle specifications, condition, equipment, and relevant documentation before confirming an order.

For used vehicles, the available information may include:

  • Mileage and usage history, where available.
  • Vehicle condition and inspection records.
  • Previous repairs or maintenance information, where available.
  • Photographs and other supporting documentation.

We will provide relevant vehicle information available to us and agreed upon for the transaction.

The inspection scope, acceptance criteria, warranty coverage, and procedures for reporting vehicle defects must be specified in the applicable sales agreement.

Any warranty or after-sales commitment must be expressly confirmed in writing. No additional warranty should be assumed solely from general website descriptions.

10. Returns, Refunds, and Cancellations

Vehicle orders involve international trade, transportation, documentation, and other transaction-specific costs.

Accordingly, cancellation, return, and refund conditions will be governed by the applicable quotation, sales agreement, and mandatory laws.

Before confirming an order, customers should carefully review:

  • Vehicle specifications and configuration.
  • Total purchase price.
  • Payment and deposit arrangements.
  • Shipping and delivery conditions.
  • Import requirements.
  • Inspection and acceptance terms.

Deposits, payments, cancellation fees, and refund eligibility will be handled according to the agreed transaction terms and applicable law.

Nothing in this section is intended to exclude any mandatory consumer rights or other legal protections that cannot lawfully be waived.

11. Customs, Import Regulations, and Legal Compliance

International vehicle exports and imports are subject to the laws and regulations of the relevant countries and territories.

Buyers are responsible for ensuring that their intended vehicle purchases comply with the applicable import regulations in their destination markets.

We reserve the right to refuse or suspend transactions where we reasonably believe that the transaction may violate applicable export controls, import restrictions, sanctions, customs regulations, or other legal requirements.

Customers agree not to use our website or services for unlawful transactions or activities.

12. Intellectual Property Rights

Unless otherwise stated, all content on evs-instock.com is protected by applicable intellectual property laws.

This includes:

  • Website design and layout.
  • Text, descriptions, and written materials.
  • Logos, trademarks, and brand elements.
  • Photographs and images.
  • Graphics and visual materials.
  • Website software and original content.

You may access and use website content for personal reference or legitimate business inquiries.

You may not reproduce, modify, distribute, publish, commercially exploit, or otherwise use website materials without prior written permission from the relevant rights holder.

Third-party trademarks, vehicle brand names, and manufacturer logos remain the property of their respective owners.

13. Third-Party Links and Services

Our website may contain links to third-party websites, platforms, or services.

These links are provided for convenience and informational purposes only.

We do not control third-party websites and are not responsible for their content, availability, security, or privacy practices.

Accessing third-party websites is at your own discretion and subject to their respective terms and policies.

14. Disclaimer of Warranties

We make reasonable efforts to maintain accurate information and reliable website functionality.

However, to the extent permitted by applicable law, the website and its content are provided on an “as available” and “as is” basis.

We do not guarantee that:

  • All vehicle listings will remain available.
  • All displayed information will always be complete or error-free.
  • Website access will be uninterrupted or free from technical errors.
  • Website content will meet every user’s specific requirements.
  • Third-party services or external links will remain available.

Website information is provided for general reference and does not replace vehicle-specific quotations, inspection reports, or formal sales agreements.

Nothing in these Terms excludes warranties or legal rights that cannot be excluded under applicable law.

15. Limitation of Liability

To the maximum extent permitted by applicable law, evs-instock.com and its relevant business operators shall not be liable for indirect, incidental, special, or consequential losses arising from the use of this website.

This may include losses resulting from:

  • Temporary website interruptions.
  • Inaccurate or outdated general website information.
  • Unauthorized third-party access beyond our reasonable control.
  • Delays caused by external logistics or shipping providers.
  • Changes in import regulations or government policies.
  • Circumstances beyond our reasonable control.

This section does not exclude or limit liability for fraud, willful misconduct, gross negligence where applicable, death or personal injury caused by negligence, or any other liability that cannot legally be excluded or limited.

Any liability arising from an actual vehicle sale or export transaction will be governed by the applicable sales agreement and mandatory law.

16. Force Majeure

Neither party shall be considered in breach of its contractual obligations to the extent that performance is prevented or materially delayed by circumstances beyond its reasonable control.

Such circumstances may include:

  • Natural disasters.
  • War, armed conflict, or civil unrest.
  • Government restrictions or regulatory changes.
  • Epidemics or public health emergencies.
  • Port closures or shipping disruptions.
  • Strikes or labor disputes.
  • Major transportation or infrastructure failures.
  • Other unforeseen events beyond reasonable control.

The affected party should notify the other party within a reasonable time and take reasonable steps to minimize the impact.

Specific contractual consequences, including suspension, extension of delivery dates, or termination rights, will be determined by the applicable sales agreement and governing law.

17. Privacy and Personal Information

Your use of evs-instock.com is also subject to our Privacy Policy.

We may collect and process personal information for account management, customer inquiries, vehicle quotations, business communications, website analytics, and other purposes described in our Privacy Policy.

For more information about how we handle personal information, please visit:

Privacy Policy: https://evs-instock.com/privacy-policy/

18. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions when necessary to reflect changes in our business operations, website services, or applicable legal requirements.

Updated terms will be published on this page with a revised effective date.

Your continued use of the website after updated terms are published constitutes acceptance of the revised terms to the extent permitted by applicable law.

We encourage users to review this page periodically.

19. Governing Law and Dispute Resolution

These Terms and Conditions shall be interpreted in accordance with applicable laws.

Any dispute relating to a specific vehicle purchase or export transaction shall first be addressed through good-faith negotiations between the parties.

If a dispute cannot be resolved through negotiation, it shall be handled in accordance with the governing law and dispute resolution provisions expressly agreed upon in the relevant sales agreement.

Where applicable, the United Nations Convention on Contracts for the International Sale of Goods (CISG) may apply to international sales contracts.

Nothing in this section is intended to override mandatory legal protections applicable to consumers or other parties.

20. Contact Information

If you have questions regarding these Terms and Conditions, our website, or our automotive export services, please contact us.

Website: https://evs-instock.com

Email: sales@evs-instock.com

Tel: +86 136 3789 8782

Address: Chongqing, China

We will make reasonable efforts to respond to your questions and business inquiries in a timely manner.


Thank you for choosing evs-instock.com. We look forward to building long-term business relationships and providing reliable automotive export solutions to customers worldwide.